How ObituaryMonitor
keeps you informed

Our confidence score reflects how closely an obituary matches your watch criteria. We analyze multiple factors including exact name matching, location proximity, age range, and known relatives. A 90%+ score means we're highly confident this is a genuine match, not a false positive. We never send alerts below this threshold.

Common names require extra verification. We use location data (city, state), approximate age or birth year, and known relatives to distinguish between individuals with similar names. Adding more details when creating a watch dramatically improves accuracy for common names.

Our system scans sources continuously, 24/7. Most obituaries are detected within 24-48 hours of being published online. You'll receive an email and optional SMS alert as soon as we find a match, typically within minutes of detection.

We offer email notifications on all plans, with SMS text alerts available on Plus and Professional plans. You can customize notification preferences, including quiet hours and digest summaries. Professional plans also support webhook notifications for system integrations.

Yes, you can configure your notification preferences to receive digest emails instead of instant alerts. This is useful if you're monitoring many names and prefer to review matches in batches rather than receiving individual notifications.

At minimum, you need the person's first and last name. However, adding their city, state, and approximate age range significantly improves matching accuracy. You can also add known relatives, middle names, and maiden names to further reduce false positives.

Yes, you can set a watch without location restrictions to monitor nationwide, or specify multiple locations. Our system scans all 50 states and the District of Columbia. For people who may have relocated, we recommend broader geographic coverage.

The number depends on your plan: Starter allows up to 3 names, Plus up to 10 names, and Professional plans range from 100 to unlimited. You can upgrade or downgrade at any time to adjust your capacity.

Yes, Professional plans include CSV bulk import functionality. You can upload a spreadsheet with hundreds of names at once, complete with all relevant details. This is ideal for law firms managing many client matters or trust administrators with large beneficiary lists.

Absolutely. Your watch list is encrypted and stored securely using industry-standard encryption. We never share your data with third parties, and only you (and your authorized team members) can see who you're monitoring. We take privacy extremely seriously.

We monitor over 2,500 obituary sources including funeral home websites, newspaper obituary sections, memorial sites like Legacy.com, and public death records. We continuously add new sources to improve coverage across the United States.

No. We only monitor publicly available obituary notices and death announcements. We do not access Social Security Death Index, SSDI, or any private databases. Our service is based entirely on publicly published obituary content.

Yes, you can cancel your subscription at any time with no questions asked and no cancellation fees. Your account will remain active until the end of your billing period, and you won't be charged again. All your match history remains accessible.

We offer a 30-day money-back guarantee for new subscribers. If you're not satisfied with the service within the first 30 days, contact our support team for a full refund. After 30 days, we don't offer prorated refunds but you can cancel anytime.

We accept all major credit cards including Visa, Mastercard, American Express, and Discover. All payments are processed securely through Stripe. We also offer annual billing with a 20% discount.

Yes, you can change your plan at any time from your account settings. Upgrades take effect immediately with prorated billing. Downgrades take effect at the end of your current billing period. Your existing watches are preserved when changing plans.

When you confirm a match, the associated watch is archived and your slot becomes available for a new person. You can download a PDF audit log with all match details, and the confirmed match history remains accessible in your account indefinitely.

You can dismiss any match with a single click. Dismissed matches are logged but don't affect your watch—it continues monitoring. We use dismissal feedback to improve our matching algorithms. False positives are rare with our 90%+ confidence threshold.

Yes, you can export individual matches as PDF reports or export all matches as CSV. PDF reports include obituary text, source links, confidence scores, and timestamps—ideal for legal documentation. Professional plans include court-ready audit log formatting.

When monitoring concludes with no matches found, we generate a signed PDF certificate proving that diligent search was conducted over the monitoring period. This is essential for probate attorneys who need to document 'reasonable diligence' in court filings.

Audit logs are detailed PDF reports showing the complete monitoring history: when surveillance began, what sources were checked, confidence thresholds used, and all actions taken. These are formatted for legal proceedings and include unique report IDs for verification.

Yes, Professional plans include case management features. You can group related watches under cases/matters, add reference numbers, and generate consolidated reports. This is designed for law firms managing multiple estates or trusts simultaneously.

Yes, Professional plans include multiple team seats (2-10+ depending on tier). Team members can be assigned different roles, view shared watches, and collaborate on case management. Team activity is logged for compliance purposes.

Yes, Professional plans include custom branding options. You can add your firm's logo, name, and contact information to PDF reports and audit logs. This creates a professional, branded experience for your clients.

Yes, we offer API access on Enterprise plans for integrating ObituaryMonitor with your existing systems. The API supports creating watches, retrieving matches, and receiving webhook notifications. Contact our sales team for API documentation.

Yes, Professional and Enterprise plans support webhook notifications. When a match is found, we can POST the match data to your specified endpoint, enabling integration with case management systems, CRMs, or custom applications.

Yes! We offer an interactive demo that lets you explore the full dashboard with sample data—no account required. You can see how watches work, review sample matches, and understand the notification system before committing.

You can create your first watch in under 2 minutes. Simply enter the person's name and location, and monitoring begins immediately. There's no complex setup, software to install, or training required.