Question 1

What does ObituaryMonitor monitor?

Accepted Answer

ObituaryMonitor continuously scans 2,500+ public obituary sources across the web, including newspaper websites, funeral home directories, and obituary aggregators. We only access publicly available information.

Question 2

How do I add someone to monitor?

Accepted Answer

After creating an account, click 'Add Watch' and enter the person's name and location. You can add optional details like approximate age or relatives' names to improve matching accuracy.

Question 3

How much does it cost?

Accepted Answer

Our Starter plan is $14.99/month for 1 person. The Standard plan is $24.99/month for up to 3 people. You can add additional people for $5/month each. No hidden fees, cancel anytime.

Question 4

How does high-confidence matching work?

Accepted Answer

We use a scoring system that considers multiple factors: exact name match, location match (state, city, county), and additional identifiers like relatives' names. We only notify you when the confidence score is 90% or higher.

Question 5

What is the confidence score?

Accepted Answer

The confidence score (0-100%) indicates how certain we are that the obituary matches your watch. A higher score means more matching criteria were found. We only send notifications for matches with 90%+ confidence.

Question 6

Why does adding location improve accuracy?

Accepted Answer

Common names like 'John Smith' appear in many obituaries. By adding a state, city, or county, we can filter out obituaries from other locations, significantly reducing false matches.

Question 7

Why might you miss some obituaries?

Accepted Answer

While we monitor 2,500+ sources, we cannot access every obituary published online. Some may be behind paywalls, in print-only formats, or on websites we don't yet cover. We're constantly expanding our coverage.

Question 8

How will I be notified of a match?

Accepted Answer

When we find a high-confidence match, we send both an email and an SMS text message (if you've enabled SMS alerts). You can also see all matches in your dashboard.

Question 9

How often are obituaries checked?

Accepted Answer

Our system polls obituary sources continuously, 24/7. New obituaries are typically processed within hours of being published online.

Question 10

How do I confirm or dismiss a match?

Accepted Answer

When you receive a match notification, you can click 'Confirm' if it's the right person, or 'Not a match' if it's not. This helps you keep track of results.

Question 11

Is my watch list private?

Accepted Answer

Yes, your watch list is completely private. Only you can see the names you're monitoring. We never share your personal information or watch list with third parties.

Question 12

How is my data protected?

Accepted Answer

All data is encrypted in transit and at rest. We use industry-standard security practices and never sell your data to third parties.

Question 13

Can I track multiple people?

Accepted Answer

Yes, you can create as many watches as you need. Each watch is independent and will be matched separately against our obituary database.

Question 14

Can I cancel anytime?

Accepted Answer

Yes, you can cancel your subscription at any time from your account settings. No questions asked, no hidden fees. Your monitoring continues until the end of your billing period.

Question 15

What payment methods are accepted?

Accepted Answer

We accept all major credit cards including Visa, Mastercard, American Express, and Discover. All payments are processed securely through Stripe.

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Welcome to ObituaryMonitor

Understanding Your Dashboard

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Getting Started

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