Plans & Billing
Update your payment method
Change the card you pay with.
Last updated October 8, 2026
Plan: All plans · For: Everyone · Time: 2 min
Payments are processed securely by our payment provider, Stripe. We don't store your full card number.
Starter, Individual, or Plus
People who already subscribe, including older plans such as Power, use these same steps.
- In the sidebar, select Subscription.
- Open the billing options and choose to update your payment method.
- Enter the new card details and save.
If a payment fails, your account becomes past due. You can't add new watches while it's past due, and your watches may be paused until payment goes through. Updating your card fixes this.
Professional plans
- In the sidebar, select Subscription.
- Choose Billing question (callout 3), add a note in Details, and send it. We'll reply by email with next steps.
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