Integrations

Importing Clio Matters as Watches

How to browse your Clio matters and create monitoring watches

Last updated February 22, 2026

# Importing Clio Matters as Watches

Once your Clio account is connected, you can browse your matters and import selected clients as ObituaryMonitor watches.

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## Step 1: Open the Matter Browser

On the Integrations page, click the Import button on the Clio card.

[Screenshot: Clio card with Import button highlighted]

This opens the matter browser, which pulls your matters directly from Clio in real time.

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## Step 2: Filter Your Matters

Use the filter controls at the top of the browser to narrow the list:

  • Status — Open, Closed, or Pending (default: Open)
  • Search — Search by matter number, client name, or description

[Screenshot: Matter browser with filter controls]

For most probate firms, filtering to Open matters with a practice area containing "Probate" or "Estate" will show the most relevant matters.

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## Step 3: Select Matters to Import

Check the boxes next to the matters you want to monitor. You can select multiple matters at once.

[Screenshot: Matter browser with checkboxes]

The list shows:

  • Matter number
  • Client name
  • Practice area
  • Responsible attorney
  • Open date

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## Step 4: Click "Import Selected"

Click the Import Selected button. ObituaryMonitor will:

  1. Fetch the full contact record for the client on each selected matter
  2. Create an ObituaryMonitor watch for each one
  3. Store the Clio matter ID and contact ID for future syncing

A confirmation message will appear showing how many watches were created.

[Screenshot: Import success message]

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## What Gets Created

For each imported matter, one watch is created using the client contact on the matter:

ObituaryMonitor FieldSource in Clio
First NameContact first name
Last NameContact last name
Date of BirthContact date of birth
CityContact primary address city
StateContact primary address province/state
Case NumberMatter display number
Case TypeMapped from practice area (see below)
Assigned ToResponsible attorney name
Date of InterestMatter open date
Internal Notes"Imported from Clio matter: [number]"

### Practice Area Mapping

Clio Practice Area (contains)ObituaryMonitor Case Type
Probate, EstateProbate
TrustTrust Administration
PlanningEstate Planning
Collection, CreditorCollections
InsuranceInsurance
Skip, LocateSkip Trace
GenealogyGenealogy
(anything else)Other

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## Important: Date of Birth

The Date of Birth field is only synced if it is filled in on the contact record in Clio. Many firms leave this blank. If DOB is missing, the watch will still be created and monitored — but match accuracy for common names will be lower.

Recommendation: For your most important matters, verify that the client's Date of Birth is entered in Clio before importing.

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## Duplicate Prevention

If you import the same matter twice, a second watch will be created. Before importing, check whether a watch for that client already exists. You can also use Link Existing Watches to associate an already-created watch with a Clio matter instead of creating a new one.

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