Notifications & Alerts
Troubleshooting Email Delivery
What to do if emails aren't arriving
Last updated February 25, 2026
Troubleshooting Email Delivery
If you're not receiving our emails, try these steps:
Step 1: Check Spam/Junk
Our emails sometimes get filtered. Look for emails from:
- notifications@obituarymonitor.com
- support@obituarymonitor.com
Step 2: Verify Your Email
Go to Account > Settings and confirm your email address is correct.
Step 3: Add to Safe Senders
Add our email addresses to your contacts or safe sender list.
Step 4: Check Email Provider
Some corporate email systems block notifications. Try adding a personal email as backup.
Gmail Users
Check the "Promotions" or "Updates" tab where notifications may be filtered.
Still Not Working?
Contact support@obituarymonitor.com with your email address and we'll investigate.
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