Support
Contact support
How to reach us, and what to include so we can help quickly.
Last updated October 8, 2026
Plan: All plans · For: Everyone · Time: 1 min
We're here to help, whether it's a question about a match, your plan, or an integration.
How to reach us
- From your account: select Support in the sidebar and send us a message.
- By email: write to support@obituarymonitor.com from the email address on your account.
We reply by email.
Help us help you faster
- The email address on your account
- The watch name, if it's about a person you're monitoring
- A link to the match, or the date you saw it
- A screenshot, if something looks wrong
Common requests
| Topic | Where to start |
|---|---|
| A match looks wrong | Review, confirm, or dismiss a match |
| No alert emails | Not getting alert emails? |
| Billing, refunds, or cancelling | Cancel your subscription |
| Professional plan changes | Subscription → the request form |
| An integration won't connect | Clio connection troubleshooting |
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