Support Ticket Types

Support Ticket Types

We offer support for various issues.

Ticket Categories

Billing & Account

• Payment issues
• Plan changes
• Account access

Technical Issues

• Not receiving notifications
• Website errors
• Login problems

Matching Questions

• Why didn't I get a match?
• False positive matches
• Accuracy concerns

Feature Requests

• New feature ideas
• Integration requests
• UI improvements

Creating a Ticket

Go to Help > Submit Ticket or email support@obituarymonitor.com