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ObituaryMonitorObituaryMonitor
  • Help center

    • Overview
    • Video tutorials
    • Contact support
  • Step-by-Step Tutorials

    • Tutorial: Your Dashboard Explained
    • Tutorial: Creating Your First Watch
    • Tutorial: Reviewing and Confirming Matches
    • Tutorial: Generating PDF Audit Reports
    • Tutorial: Setting Up Notifications
    • Tutorial: Case Management (Professional)
    • Tutorial: Bulk Import & Export (Professional)
    • Tutorial: Team Management (Professional)
    • Tutorial: Custom Branding (Professional)
  • Getting Started

    • What is ObituaryMonitor?
    • Setting Up Your Account
    • Choosing the Right Plan
  • Integrations

    • Integrations Overview
    • Connecting Your Clio Account
    • Importing Clio Matters as Watches
    • How Clio Sync Works
    • Clio Integration Troubleshooting
    • Connecting MyCase
    • Syncing Time Entries
    • Linking Cases to Matters
  • Managing Watches

    • Adding a New Watch
    • Editing a Watch
    • Watch Statuses Explained
    • Why Location Matters
  • Understanding Matches

    • How Matching Works
    • Confidence Scores Explained
    • Confirming vs Dismissing Matches
  • Notifications & Alerts

    • Notification Channels
    • Troubleshooting Email Delivery
    • Setting Up SMS Alerts
  • Account & Billing

    • Upgrading Your Plan
    • Updating Payment Method
    • Canceling Your Subscription
  • Privacy & Security

    • Watch List Privacy
    • Data Protection
  • Cases & Matters

    • Case Management Overview
    • Creating a Case
    • Case Reports & Export
  • Professional Features

    • Activity Logs
    • Bulk Import & Export
    • Team Management
    • Custom Branding
  • Getting Help

    • Support Ticket Types
    • Response Times
  1. Knowledge base
  2. Understanding Matches
  3. Confidence Scores Explained

Understanding Matches

Confidence Scores Explained

What the confidence percentage means

Last updated February 25, 2026

Understanding Confidence Scores

The confidence score shows how likely a match is correct.


Score Ranges

Confidence badges
Confidence badges
ScoreLevelMeaning
90-100%HighLikely correct, review quickly
80-89%MediumGood match, verify carefully
70-79%LowerPossible match, research needed

How Scores Are Calculated

Score breakdown popup
Score breakdown popup

Click any score to see breakdown:

  • Name match points
  • Location match points
  • Bonus points (middle name, relatives)

Improving Scores

Add more information to your watches:

  • State: +10 points
  • City: +10 points
  • Middle name: +5 points
  • Relatives: +10 points

Notification Threshold

We only notify for 90%+ confidence to minimize false alerts.

Lower confidence matches are still logged but don't trigger notifications.

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Confirming vs Dismissing Matches

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How Matching WorksConfirming vs Dismissing Matches

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Obituaries

Monitored 24/7

Save watches for free
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Cancel anytime
Get startedWatch a Demo

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