Tutorial: Setting Up Notifications

Setting Up Notifications: Complete Tutorial

Get notified immediately when matches are found. This tutorial covers all notification options.

What You'll Learn

• Email notification setup
• SMS text message alerts
• In-app notifications
• Notification preferences
• Troubleshooting delivery issues

Accessing Notification Settings

Method 1: Account Menu

1. Click your email in the bottom left
2. Select "Account"
3. Go to "Preferences" tab

Method 2: Direct Navigation

1. Click "Notifications" in sidebar
2. Or go to Account > Preferences

Email Notifications

Enable/Disable Options

Setting Up Email Alerts

Step 1: Verify Your Email

1. Check that your email is correct
2. Click "Verify Email" if needed
3. Click the link in verification email

Step 2: Configure Preferences

1. Toggle each notification type
2. Click "Save Changes"
3. Changes take effect immediately

SMS Text Notifications

Adding Your Phone Number

Step 1: Enter Phone Number

1. Go to Account > Preferences
2. Find "SMS Alerts" section
3. Enter your mobile number
4. Select country (US/Canada)

Step 2: Verify Your Number

1. Click "Send Verification Code"
2. Enter the 6-digit code from your text
3. Click "Verify"

Step 3: Enable SMS Alerts

1. Toggle "SMS Alerts" to ON
2. Click "Save Changes"
3. You'll now receive text messages

In-App Notifications

Notification Bell

• Shows in top navigation
• Red badge = unread notifications
• Click to view recent alerts

Notification Center

Shows:

• Match alerts
• System updates
• Team activity (Pro)
• Deadline reminders (Pro)

Weekly Digest Email

What's Included

• Active Watches count
• Scans Performed this week
• New Matches found
• Action items needed

Configure Digest

1. Toggle "Weekly Digest" ON/OFF
2. Choose delivery day (default: Monday)
3. Choose delivery time

Troubleshooting

Emails Not Arriving?

1. Check spam/junk folder - Search for "obituarymonitor"
2. Add to safe senders - notifications@obituarymonitor.com
3. Verify email address - Check Account settings
4. Check provider - Some work emails block notifications

SMS Not Arriving?

1. Verify phone format - Include area code
2. Check carrier - Some block short codes
3. Re-verify number - Remove and re-add

Next Steps

• Tutorial: Managing Your Watch List
• Troubleshooting Email Issues
• Account Settings Overview